PO Terms & Conditions

Terms and Conditions

Rev. 7/20/2021

Raptor Manufacturing (Raptor)

The following requirements apply based on the Purchase Order received from Raptor

PACKING AND SHIPPING.  Supplier must prepare/package product for Raptor to prevent shipping damage and deterioration.

SHIPMENT/DELIVERY.  Shipments or deliveries, as specified in a Raptor Purchase Order, shall be in accordance with the specified quantities and the specified schedules. Supplier is encouraged to notify Raptor of any anticipated or actual delay.

Raptor FURNISHED MATERIALS.  All materials furnished by Raptor are to be returned with the product upon completion of the order unless other arrangements have been made.

NON-CONFORMING MATERIAL.  For material supplied by Raptor, supplier must notify Raptor of any nonconforming product and make arrangements for approval if submitting any nonconforming product.

SUBCONTRACTING/APPROVED SUPPLIERS.  Any Raptor supplier may subcontract work to another supplier provided that Raptor is provided with the same rights and protection as stated in the Purchase Order and the Raptor Terms and Conditions. Suppliers may only use approved suppliers of Raptor and/or its customers.

RIGHT OF ENTRY.  Supplier shall allow Raptor representatives, Raptor customers, statutory and regulatory agencies right of entry into the applicable areas of Supplier’s facilities and the entire supply chain to verify all processes and records.

QUALITY.  Supplier shall provide and maintain an inspection system which will assure that all delivered products conform to Purchase Order requirements, whether manufactured or processed by the supplier or a sub-tier supplier.  Supplier shall maintain controls and perform all inspections and tests required to substantiate product conformance to Purchase Order requirements. If not specified in the Purchase Order, contact Raptor for required revision of drawings, specifications and other requirements. Supplier is required to notify Raptor of changes in product and/or process definition to obtain Raptor’s approval prior to such changes.

INSPECTION AND TEST EQUIPMENT.  Supplier shall maintain inspection and test equipment to assure calibration traceable to a known national or international standard. Calibration records must be maintained and made accessible to Raptor, if required.

FOREIGN OBJECT DAMAGE.   Supplier shall control/prevent foreign object damage or contamination during manufacture, assembly, inspection and/or shipment. The FOD program requirements must be made accessible to Raptor upon request.

RECORDS.  The Supplier shall maintain records of work performed for Raptor. Records shall include the COC provided to Raptor as well as records that support the certificate. Records must be available to Raptor upon request. Records must be maintained for a minimum of fifteen (15) years. Disposition required is; a) hard copy records – shred, b) electronic/digital files – delete.

CERTIFICATIONS.  Supplier must ensure that individual parameters within a given specification have been met.  Certifications must reflect that all applicable manufacturing and process specifications called for on the engineering drawing have been met.

FIRST ARTICLE INSPECTION.  If required by Raptor on the Purchase Order, first article inspections are to be recorded on form AS9102, current revision or on a form compliant with AS9102.

CALIBRATION SERVICES ONLY. Calibration of inspection equipment shall be performed traceable to National Institute of Standards and Technology (NIST) or other national or international standards.  Certificates of Calibration shall be provided.

Supplier shall maintain a calibration system that complies with ISO/IEC 17025.

CHANGES.  Any change to the requirements as stated on the Purchase Order must be approved by Raptor prior to taking action on those proposed changes.

COUNTERFEIT PARTS PROGRAM.  Supplier is requested to protect Raptor from counterfeit parts from being shipped.

PERSONNEL COMPETENCY. Raptor may specify specific qualification for personnel performing work related to the details of the Purchase Order provided.  The supplier should be ready to provide evidence to Raptor is requested.

PERSONNEL COMMUNICATION. Supplier is required to communicate with their personnel regarding the following:

  • Their contribution to product or service conformity to requirements
  • Their contribution to product safety
  • The importance of ethical behavior

DEFENSE CONTRACTS If the Purchase Order identifies a United States Department Defense Rating, then the products and services covered by the purchase order are for national defense use.

Supplier is required to follow all provision of the Defense Priorities and Allocations System (“DFARS”) regulations; including, but not limited to, the pass down of all applicable requirements to all sub-tier suppliers.

Questions should be directed to Richard Martin Quality Manager (316) 201-1774